Wednesday, March 26, 2008

Final Judgement

I've been fighting my Comcast problem since Feb 21st, actually longer if you count the time I've been waiting for a bill. Tonight it appeared many of the latency issues had been fixed but the speeds are all over the place. Of course as I've discovered if you have good latency and no packet lost your connection runs very smoothly.

Just ran some speed tests - all over the place and I just pinged this sight after waiting almost 2 minutes for the blog to display. Here are the results for a few mintues ago and just now:





Almost exactly the same as two hours ago but two hours ago I could upload to the blog with no problems. A few moments ago I was waiting several seconds and sometimes minutes for uploads or downloads.

So its Wednesday - On Friday I'll decide if Comcast is going to stay in my house. Since I have not been able to use my connection or TV for a week - actually my Internet connection has been worthless since Feb 21st - and the absolutely worthless customer service experience I've had I figure a nice big refund for worthless service is due.

But we'll let them decide how badly they want me to be a customer. So far the month of March 2008 has not been a good experience.

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