Tuesday, April 08, 2008

I can not believe it

I switched back to Xanadoo and read the response from Customer service – I blew a gasket – simply put, they told me to go to the local office, gave me 3 or 4 addresses of where they were (most were 30 or 40 minutes away) and told me to bring 2 pieces of valid ID to reconcile my account.

What the f##k is wrong with my account? It is paid in full and better have a f##king credit on it – a big one. I was not very nice when I responded to their stupid response.

They did tell me my email went to two places, both 3 or 4 groupings of letters like CVD and SDFG (I typed random letters) with no indication of what or whom the letters represented.

I still can not believe it. This is so over the top. I just looked up Dish and DirectTV numbers and checked to see how much a higher speed Xanadoo connection would cost me.

Suggestions on Sat TV?

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