Latest Update

During the posting of my last message I got a call from a local Comcast person who asked how it was going. I told him not well and explained my disconnected Internet Service.

He asked to call me back, he wanted to make sure he could get a tech back here tonight.

Less then 10 minutes later he called back and informed me a tech was on the way. He also told me his boss had just handed him my email from this afternoon sent at about 1:50 pm.

Quick response. He also gave great news of the credits to my account – more then generous.

And I also have his direct number if I have any further problems.

And tomorrow he will call again to setup installation of a new DVR with a larger HD that might solve my HD recording problems.

Tech is not here yet so we’ll see.

And while I typed the last sentence in my doubting typeface, the tech called, I switched modems back to Comcast and I am still disconnected. He is on his way.

We’ll see.