Update For Fri Aug 22, 2008

Why can I not get online at Comcast.com?

All I want to do is get a copy of my Aug bill since either Comcast or the mail service is failing to deliver it.

I doubt it is the mail service since I get all my other mail without problems.

When I call Comcast, it tells me I owe a ridiculous amount of money – I am hoping they have just missed posting a payment but the addition does not work out.

So I am guessing they have screwed up my bill somehow – I’ve heard the horror stories.

But I do not understand why they do not want their customers to access the Billing portion of their website – unless they are so inept at running a site this is normal.

I’m wondering if maybe my son or someone has hooked the Comcast modem back up to my computer instead of Xanadoo.

It is very hard for me to check it – my eyes are still fairly screwed up. I think we go grocery shopping this weekend so my daughter can check for me.

Is there anyone else having this much trouble? Or has everyone already left?

Oh one great piece of news – we finally have the Big Ten Network. Not sure if I have the right package to get it but at least I do not have to go to a direct TV site to watch the games. HooRah!