Sunday, August 17, 2008

Where’s My Websites?

Back in February, early March when my Internet started acting up, shortly after Comcast took over, I was chatting with a customer service rep who told me that some of my emails might have to change because Comcast users already had the accounts.

I thought it sucked at the time – I thought the people who had the account the longest should get to keep them but no, Insight customers got screwed.

I also asked about my websites – she told me they would move with the email addresses and changed appropriately. She even game me the new address www.comcast.net/~myusername

I was not very happy about the email switches so I got all new accounts with Gmail and ignored my Insight Accounts.

Three of the websites were for my grandchildren. They were all started on the day they were born and included bi-yearly or yearly updates in their birthdays.

Their parents all got a kick out of getting email from their kids email accounts for Xmas and B-Days etc.

Two or three days ago a relative tried to bring up my granddaughters website to show new office mates. She told me it was 404.

I tried and sure enough none of the sites worked. I figured I just needed to know the new Comcast address so I went looking. If I was the owner, go visit site builder. WTF?

Since I had not checked any of my Comcast mail accounts since March or April I loaded them into Comcast, the ones that had stayed the same anyway.

To my surprise, as of May 30, my Insight Websites were gone. Tough luck, sorry.

Luckily I have copies but it still pisses me off. I guess it’s time to just buy their own domains or a family domain.

Thanks Comcast, is there anything else you can do to screw up my simple life?

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