Tuesday, September 23, 2008

No Comcast One week update – Sept 23, 2008

One week ago today Comcast said goodbye to me – not my choice but I am not complaining.

I was afraid that the loss of the 50+ cable channels would greatly affect my life. As it turns out, I have not missed them at all.

DirecTV stopped by today but I was not impressed with the guy so I decided against installation plus I have made a few interesting discoveries.

We don’t get CBS locally but it does not matter – I can watch most of the shows online at CBS.com using my Xanadoo modem. Since they are on the computer screen I can even use the magnifier to ‘see’ some detail. Thank you Comcast.

I also found that only having about six channels to choose from was much less time consuming then the stupid guide on the Comcastic DVR – it also put me back in touch with the local news people.

Cable TV had me so brainwashed – I did some math in my head. I used to watch The Shield on FX. Can’t watch it now but if I wait a while the season will come out on DVD – I think I got my son a couple of seasons on DVD at $25 apiece – I’ve been paying $75+ a month for so long. What a dummy I was.

Otherwise I can not think of one thing I am missing. Not one damn thing.

Update: 6 PM
I ‘remembered’ to check the email account that I used with Comcast – it is a Gmail account only for Comcast.

Last week I got a message from someone at the ‘Comcast Executive Offices’ asking me to call them. I emailed back that I only wanted to use email since I do not have a phone (and when I did call using others phone I would be on hold for most likely an hour. Besides, every time I talk to a rep OR chat online with one they are clueless. I wanted a ‘record’ of our conversations.

The executive replied asking what my current service problem was.

I was a bit testy and asked why they did not check their records before contacting a customer.

That was early yesterday morning with no reply so I figure I’ve heard the last.

Someone did try to call me twice last Tuesday, the day I sent out my Open Email To Comcast but they called my emergency cell number, that I never leave on and I did not get the messages until Sunday.

They did not give a call back number, just a name. There have been no other attempts to contact me except for Executive Office Email last week.

So as one person said before Comcast even took over from Insight, all they want is your money – they care nothing about you or the service they provide. They will get no more from me.

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