Update for June 21, 2008

So I did not get a bill for June and after several attempts to call Customer Service, twice I got hung up on.

I could not access the Comcast.com site to check on my account – it keeps timing out or just locking up.

I was getting very frustrated and finally gave up. Since they cannot seem to send me a bill, maintain their website and can’t answer the freaking phones properly, if they cut me off I will complain to the local franchising authority, call a buddy at the radio station and get the topic of ‘How Bad Has Comcast screwed you today’ on one of the shows and maybe write another letter to the editor.

If you don’t scream nothing happens. I’ve called my Personal Customer Service Rep keep leaving messages but still no response.

Last night my High Speed, Always On Internet wasn’t. I switched over to Xanadoo and it worked perfectly – I was even able to get my statement from June 3 printed.

And shortly after my Internet Modem came back to life.

It looks like the bill is right – 52.99 for digital starter pack – 10.00 dual tuner DVR – 5.00 for Movie pack – no charge for HD Tier standard.

Still getting my Internet for $20.00.

Now if only the damn stuff would work – I keep asking myself why I pay $80+ for something that does not work.

If I buy something at the sore and I am not happy or it does not work, I get a refund or exchange it.

I think the Cable and Cell Phone cables should be held to the same standards.

Hell, I have a Direct TV account out in the country – if the service is down or I can’t rent a movie they give me credits – and apologize.

Comcast just sticks it in farther while trying to sell you more crap you don’t have time to watch.

Sorry, off the soapbox – I wonder how Comcast expects to keep me as a customer with service like this. But I did promise them a six-month trial.